Last updated: November 2026
Who runs this
This tour is a product of inCobh, [LEGAL NAME OF SELLER], [POSTAL ADDRESS], Cobh, Co. Cork, Ireland, who is the data controller. If you have questions about this policy or your data, email info@incobh.com.
Location data
This app uses your device's GPS location to detect when you're near a stop on the tour and to show your position on the map. This happens on your own device — your location is never sent to or stored on our servers. It's used only to compare your position against the tour's stop locations, moment to moment, while the app is open.
One exception: when you tap "Directions" for a stop, your current position and the stop's position are sent to Mapbox (our map provider) so it can work out a walking route. We don't receive or keep that request.
You can deny or revoke location permission at any time through your browser or device settings. The tour's map and content will still work without it — you just won't get automatic "you've arrived" notifications and will need to navigate to each stop yourself.
What we store on your device
The app saves a small amount of information locally on your device (using your browser's local storage), so that it still works if you lose signal partway through the tour and so your progress isn't lost if you close the app and come back later. This includes:
- Your access to the tour you bought (a signed pass, so the app can open without checking with our server each time), and your first name if one was added to your ticket
- Which stops you've visited, and which stop types you've chosen to show
- The tour's content and photos, so it works offline
Your progress and settings are never sent to our servers or shared with anyone. All of this stays on your device until you clear your browser's site data or uninstall the app.
What we collect when you buy a tour
When you purchase a tour, we collect your email address (and optionally a name, if you're buying for a group and choose to label each person's ticket). This is used to:
- Send you a confirmation email with a link to get back into your tour on any device, without needing your access code
- Let you recover access if you lose the page or switch devices
This information is stored on our server, tied to your purchase record, for as long as your tour access remains valid, plus a reasonable period afterward for receipt/support purposes. We don't use it for marketing, and we don't share it with anyone except Stripe (our payment processor) and MailerSend (our email delivery service) — see below — who need it to process your payment and send your emails.
If you send a tour as a gift, we also collect the recipient's email address, and their name and your message if you add them, only to deliver the gift.
If you redeem a code that wasn't purchased directly through us (for example, a complimentary code), we don't collect or store your email at all in that case — the code itself is all that's needed to unlock the tour on your device.
We don't currently use any analytics or tracking services on this site, and there's no account or password — access is tied to your purchase and device, not a login.
A technical note on our server
When the app loads its map, a small request is made to our server to fetch a map access token. For basic security (to prevent abuse of that request), our server briefly uses a standard session cookie and notes your IP address at that moment. This information isn't used for tracking and isn't linked to anything else about you.
Third-party services
This app relies on a small number of outside services to work:
- Mapbox — provides the map and walking directions. Loading the map sends the area you're viewing and your IP address to Mapbox; asking for directions sends your current position, governed by Mapbox's own privacy policy.
- Google Fonts — provides the typefaces used in this app, which involves your browser requesting font files from Google's servers.
- MailerSend — delivers our emails (your purchase confirmation and access link, or a gift email). It receives the recipient's email address, any name you gave us, and the email's contents.
- Cloudflare — hosts the tour's photos, which your browser requests from Cloudflare's servers.
- Stripe — processes your payment when you buy a tour. We never see or store your card details ourselves; Stripe handles that directly, governed by Stripe's own privacy policy. Stripe shares your email and payment confirmation back with us so we can unlock your tour and send your receipt.
We don't control these third parties' own data practices — see their respective privacy policies for details.
Children's privacy
This app isn't specifically directed at children and doesn't knowingly collect information from them, beyond the same device-local, non-identifying data described above that applies to any visitor.
Your rights
You can ask us at any time what email or purchase information we hold about you, ask us to correct it (for example, if you gave us the wrong email), or ask us to delete it. Deleting it may mean we can no longer send you a resume link if you lose access, so let us know if you'd like a copy of your access details first. Contact us via info@incobh.com for any of this. You also have the right to complain to the Data Protection Commission (dataprotection.ie).
Changes to this policy
If the app changes in a way that affects your data, we'll update this policy and the "last updated" date above.
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